Real Businesses — Real Results

A home services company had thousands of leads in their CRM that had never converted. Rather than write them off as dead, ONIX AI ran a reactivation campaign — sending personalised, conversational messages to every contact. Within two weeks, 23 appointments were on the calendar and £62,000 in revenue was in the pipeline.

"Within 2 weeks we had 23 calls booked from a database we'd written off completely. Incredible results."

Sarah T., Founder, Apex Home Services

A dental group was losing new patient enquiries to competitors simply because they were slower to respond. With ONIX AI's Speed to Lead system, every inbound enquiry was contacted in under 90 seconds — 24 hours a day. The result was a 536% uplift in conversions from the same volume of incoming leads.

"The best investment we've made for our business. Our Speed to Lead agent replies in under 90 seconds — we never lose a lead to a competitor now."

James R., Director, Nova Dental Group

A gym had a database of over 5,000 contacts who had enquired about membership and never joined. Two years had passed. ONIX AI reactivated the list with natural SMS conversations — no bulk blasting, no spam — and turned sceptical old contacts into paying members. £62,000 recovered in three weeks.

"I was sceptical. But after £62,000 in 3 weeks from a list we hadn't touched in 2 years, I'm a complete convert. This thing is unreal."

Marcus W., Owner, Peak Performance Gym

A windows and doors business was missing every lead that came in outside of 9–5. ONIX AI's Out of Hours system qualified and booked evening and weekend enquiries automatically — so the team arrived on Monday morning with a full diary. £28,000 of work booked in the first month alone.

"Setup was quick and the results were immediate. We booked £28K of work in the first month from the Out of Hours agent. Absolute no-brainer."

Laura K., MD, Clearview Windows & Doors

Past: A professional services business was managing enquiries across spreadsheets, inboxes and separate systems, making it difficult to maintain consistent follow-up.

Present: After moving the sales journey into iX, leads, opportunities and next actions were managed through one structured process with automated workflows supporting the team.

Past: A recruitment business was handling calls, messages and sales activity across separate systems, leaving gaps between conversations and the next commercial action.

Present: By connecting ONIX UC directly with iX, customer communication became part of the wider sales journey, giving the team clearer visibility of conversations, opportunities and follow-up.

Past: A growing retail business was managing separate numbers, call flows and teams across six locations, creating inconsistent call handling and limited central visibility.

Present: After moving to Advanced ONIX UC, calls were structured around locations, teams and availability, giving the business greater control over how customer communication was managed.