One connected platform

Technology That Structures, Automates, & Executes How Your Business Operates

Bring sales, customer engagement, automation and communications into one connected system - so activity is structured, follow-up happens consistently and nothing gets lost between systems.

The Challenge

Good Activity — Poorly Connected

Most businesses already have the tools, people and activity in place. The problem is that too much still depends on manual follow-up, disconnected systems and individuals remembering what needs to happen next.

ONIX brings structure around that activity - connecting the systems, automating the repeatable work and keeping customer engagement moving consistently.

The Platform

Three Capabilities — One Connected System

ONIX brings together sales automation, AI and unified communications in one environment - replacing fragmented tools with a structured, repeatable way to work.

iX

The sales automation platform to capture leads, track sales, automate follow-up and control your pipeline in one place.

CRM and contact management — keeps customer records and activity in one place
Automated workflows and sequences — keeps follow-up moving consistently
Pipeline and deal tracking — gives clear visibility of opportunities and next actions
Appointment scheduling — manages bookings, reminders and follow-up
Reporting and dashboards — shows what is happening across the sales journey

Explore iX

ONIX AI

The execution capability that actively works the pipeline — handling follow-up, responses and engagement automatically.

Speed to Lead — responds to enquiries in under 60 seconds
Database Reactivation — re-engages dormant contacts
Out of Hours — captures and books leads around the clock
Voice AI — handles inbound calls and appointment booking
Recover — follows up missed and abandoned opportunities
Reviews — supports review requests and reputation follow-up

Explore ONIX AI

ONIX UC

The unified communications capability for calling, messaging and customer interaction — integrated into iX or scaled for more advanced requirements.

Business calling — local, national, international and mobile numbers
Call recording and transcription — captures conversations and creates usable insight
SMS and WhatsApp — keeps messaging connected to customer communication
Call handling and routing — directs calls around teams, locations and availability
Advanced UC — adds presence, collaboration and more sophisticated communication capability

Explore ONIX UC

How It Works Together

Connected Where It Matters

The journey starts with a clear process. ONIX then adds intelligent action and connected conversations, so every stage builds on the one before it.

Start with structure

iX

Every enquiry, opportunity and customer enters one clear sales process, giving your team a shared view of what has happened and what needs to happen next.

Keep the journey moving

ONIX AI

Working inside that process, AI responds, follows up and re-engages at the right moments, so opportunities continue moving without relying on manual effort.

Connect every conversation

ONIX UC

Calls, messages and customer conversations are brought into the same journey, creating a complete record and helping every handover feel joined up.

The result is one connected ONIX environment that carries the customer from first enquiry through follow-up, conversation and ongoing engagement — without information or momentum being lost between systems.

The Customer Journey

From First Enquiry to Repeat Business

iX helps structure and automate activity across the full customer journey - keeping leads, opportunities and customers moving through one connected sales system.

Capture

Generate and capture new leads through multiple channels.

Nurture

Follow up and build relationships automatically.

Close

Convert opportunities into paying customers.

Retain & Grow

Turn customers into repeat business and referrals.

Reactivate

Re-engage old leads and past customers.

Ideal Client

Who ONIX Is For

ONIX is designed for businesses that want to move from manual, inconsistent activity to structured, system-led execution - where structure is required before automation can deliver meaningful results.

SME Business Owners

Owner-led teams active in sales who need structure, consistency, and automation in their day-to-day customer engagement.

Growth-Focused Businesses

Companies with some defined processes that want to systemise and scale without significantly increasing headcount.

Businesses with Existing Systems

Organisations looking to improve, connect or extend existing technology through sales automation, AI or unified communications.

Our Approach

Experience-first — System-led — Technology-enabled

Most software is built starting with the technology. ONIX is built differently. We start with real-world experience, build a structured system, and then apply technology to make it scale.

This ensures that processes are structured before they are automated, and that technology enhances performance rather than defining it.

One Connected System

Bring sales automation, AI and unified communications together around how your business operates.

Consistent Execution

Structured processes help activity happen the same way, reducing reliance on individual effort.

Technology With Purpose

Automation and AI are applied where they improve execution — not simply because the technology exists.

Built for Reality

Designed around how businesses actually work, not how software assumes they should work.

ONIX in Practice

Real Businesses — Measurable Results

ONIX is designed around real commercial activity. See how structured systems, automation and AI have been applied to improve response, follow-up and conversion in live customer environments.

Database Reactivation

23 calls booked in two weeks from an existing database.

Speed to Lead

536% increase in lead conversion.

Out of Hours

£28,000 booked in first month.

Revenue Opportunity

How Much Opportunity Is Already Sitting in Your Database?

Most businesses have existing leads and customers that are no longer being followed up consistently. Structured re-engagement can help identify which opportunities are still worth progressing.

Ready to Get Started?

See Where ONIX Could Improve How Your Business Operates

Whether the requirement starts with sales automation, AI-supported engagement or unified communications, ONIX helps identify the right capability and the right place to begin.